Tuesday, June 5, 2012

Cable woes... Part 2

So Buckeye cable was scheduled to come out to my house between 6-8 last night to solve all my cable problems. I  skipped my sisters softball game, rushed home, opened the house so it was cool and breezy, got everything ready and started to pace around the house... I can tell you the color of every car that drove by, I was just staring out the window. I didn't make any dinner cause I didn't want to be rude and eat in front of them. The clock ticked away and my patience was long gone. My plan had been to run to Kroger's after they did the cable so I could get some Ice Cream to surprise my mom and sister and I needed a couple things for Breakfast and Lunch. At 7:45 I get a call from the Buckeye guy that he is obviously running late which he was very sorry for, and was trying to get some of his co workers to help him out, I asked how long he thought and he said another 30 minutes. I said OK I am going to run to Kroger's really quick.
I shut all the doors and windows and fly like a mad woman to Kroger's which no one told me they had changed the whole store!!! So I am flying around the store trying to find the few things I need. I rush check out and fly back home, caught every green light. I get home open the house back up and put everything away and I still end up sitting and waiting...
Finally I see them put up to the house 8:35pm, just as my sister calls to tell me they are leaving the ball field. So I let them in tell them what I need done. They say no problem that they are the warm up team that the guy who is supposed to be at my house is still at his other job and he has my boxes and equipment so they are just getting everything ready for him to come and hook up. So they are there about 20 minutes and one of the guys tells me he is going to where the original guy is to pick up my equipment from him so he can finish my house. He leaves more waiting for me... I am now STARVING but mom and Caitlyn are going to bring pizza so I can wait it out.
Around 9:15 mom and the cable guy pull in and he gets to work finishing hooking everything up and mom and Caitlyn and I inhale some pizza.The poor cable guy is now flying around my house trying to get everything set up, thinking the place he has to call to set it up closes at 9:30, but finds out they close at 10 so he has some time. He gets the tv's set up the internet working and all is well, he doesn't have to show me how to use it because my parents just got the same system over the weekend and I am already an expert.
So around 9:45 I finally got cable!!!
Glad its all over!!!
Buckeye people you need to switch to the new whole house system!! Basically its TiVo its AWESOME!! It is exactly like TiVo same noises and everything, I love it.

Monday, June 4, 2012

Parents move...

Memorial Day weekend was madness I moved on Monday, only took one load everything else was already there. All I had to take was my bed, dresser and some odds and ends. and just like that I was moved... What a strange feeling. After 26 years in the same house I was on to a new adventure. Mom cried as she should but really she did good. I think she was so distracted by their move the next day that she was able to keep her mind off it.
Tuesday morning comes and its raining... oh no!!
So we push the movers back a few hours which turned out to be a blessing as it gave everyone time to pack a few more boxes and really be ready for the movers.
When they got there the young men were so kind and hard working. They never stopped moving!
They took extreme caution and care with the precious antiques that my parents have. We HIGHLY recommend Maumee Valley Movers to anyone looking to move. http://www.maumeevalleymovers.com/ they even lifted a 1900's upright piano with no trouble at all. and helped my dad move the hot tub. They never once slowed down or took a break.These guys were amazing!!

Cable woes...

Ever notice how many cable commercials/ads you see as you watch tv? You would think they are desperate for new costumers... apparently you would be wrong.
I started with Buckeye because that is what I have always had and loved... they said they couldn't service my side of the street but would send someone out to double check and call me back after 3 days I called them they said still did not have an answer for me. Weeks went by and I never heard back from them.
So after a lot of research I spent a good hour or more talking to the direct TV representatives on 2 different occasions, so I sign up and I am all excited and the guy comes out and says there is no way I can put it on your house, I could put it on a pole in the middle of your yard (to which I said that's never going to happen) but even then he couldn't guarantee 2 years of service which he has to be able to do so no Direct TV.
Before he was even out of the drive way I was on the phone with Time Warner, no problem they say and I get it all set up. The day they were supposed to be there the clock just ticked away and they did not show, at exactly 12 they called to say they were running late, um DUH!
So they get there and the one guy was HYPER, he was bouncing around my house, the second guy was normal. They got it all hooked up and when I saw the boxes I was shocked they were so ghetto 80's boxes which were still full of someone's old DVR'ed shows then they sit there for 20+ minutes because the hyper guy hooked the internet up backwards and it wouldn't work. Also while there they were making fun of time warner, um seriously you work for them and your setting up a new costumer!
They leave and I check my TV they did not set up the Aspect Ratio right and everything was smashed together and a mess, I was so mad! Also the super hyper kid had to have 2 smoke breaks while at my house and came in and smelled up my house and then sat in a chair which he also left smelling. And how could I forget when he saw my laptop and just opened it up, never asking if it was ok for him to use it. The whole encounter was just so frustrating!
That night I was at my parents house and Buckeye calls my mom to make sure they are happy with their new service and my mom says yes but my daughter would like to talk to you, so I get on the phone and tell them how they never called me back and how upset I was with Time Warner. The lady says I am sorry no one called you we can come out there no problem. SERIOUSLY!? So now I have to call Time Warner and get that canceled which I do my mom and sister were kind enough to return the boxes for me, and tonight Buckeye is coming to set up my service.
I just can't believe the weeks it has taken to get good cable service. And its super frustrating that you can't watch the basic channels without cable, like the good ol' days.
I will be so happy when I have cable and get my million's of TV shows set up to DVR, this is to much drama for a junkie like me :)